Cách mở khóa tài khoản Zalo đang bị khóa đơn giản nhất

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Besides Facebook, Zalo is one of the most popular messaging and calling applications in Vietnam available on many different operating system platforms. Recently, many of you have been locked out of your Zalo account for unknown reasons and have inboxed Canhrau to ask about how to fix it. Therefore, in this article, I will show you the main reasons why your Zalo account is locked, as well as how to unlock Zalo.

What causes your Zalo account to be locked?

If on a certain day, suddenly your Zalo account is locked, please check again to see if you have violated these errors or not.

  • Share links with deceptive, dishonest content.
  • Share content containing viruses, malware, malicious code that harms other users’ devices.
  • Share copyrighted content.
  • Post or share sensitive or inappropriate content.

Instructions for 3 easiest ways to get back your locked Zalo account

Call the switchboard for support

When you find out that your Zalo account is locked, you can call directly to the switchboard number 1900 561 558 (charge is 2000 VND/minute). Then, press the number 2 key to meet the operator and ask for assistance.

Once you’re connected, state the problem you’re having and ask the operator to unlock your account.

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Communicate with support staff

In addition to making phone calls, you can also directly message Zalo support staff to ask them to check and unlock your account.

Note: Because your Zalo account is locked, please use another Zalo account to manipulate. Details on how to do this are as follows:

Step 1: On the Zalo account interface, click on the . icon Personal and select the icon Pinion.

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How to get back your locked Zalo account picture 2

Step 2: You choose next Information about Zalo > Have trouble? Contact us now!.

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Step 3: You continue to select the icon Left corner bottom of the screen and enter all the required information.

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Register a new Zalo account with the old phone number

Another way for you to recover your locked Zalo account is to use the way to register a new account with the old phone number information. However, when applying this method, you need to wait a period of 48 hours.

Step 1: You open Zalo, click the . button Registration.

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Step 2: You enter the phone number that is the old phone number that you used to register for a Zalo account before.

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Step 3: At this time, Zalo will call to notify you of the activation code. Please enter this information in the corresponding box and then press the button Continue and follow the on-screen instructions.

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How long is Zalo account locked?

When Zalo notices that your account is temporarily locked, it will be locked again within 2 days (48 hours), and this is also considered an error of permanently locked Zalo account. At this point, you need to wait 48 hours before you can re-register a new Zalo account with your old phone number information.


Through this article, I believe that you can also understand the reason why Zalo account is locked and the most effective way to unlock it. Wish you success.

Article source: https://canhrau.com

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Nguồn : Canhrau

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